We’re extremely busy and call wait times are much longer than we would want – we’re truly sorry about this. So that we can help people with the most urgent needs, please only call us if you have not had a response to your customer service enquiry via our online form. We are working hard to address your concerns and appreciate your patience and understanding at this moment.

If you do need to contact us it would be advisable to complete the appropriate form below and one of our team will come back to you as quickly as we can.

I haven’t received my order confirmation.

Do you need us to resend your order confirmation?
Don’t worry we can assist.

Please be advised to check your spam or junk inbox prior to submission.








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I need to update my order details.

Help us to keep you up to date with your order by completing the form below.







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I need to check my order delivery status.

Help us to keep you up to date with your order by completing the form below.

























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I need to cancel an order.

Its Unfortunate to hear you no longer wish to proceed with your order.
Please get in touch so we can assist in resolving this.







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I have received a damaged item

We are sorry to hear you have received a damaged item within your order.
Please complete the form below so we can assist you further with a resolution







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There is an item missing from my order

We are sorry to hear you appear to be missing an item from your order.
So we can investigate this further please complete the form below.







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I would like to raise a return of my order

We are sorry to hear your order is not suitable for you.
So we can assist promptly in your return please complete the form below.







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I have a question about an item I would like to order

I would like to receive some further information prior to making my purchase.







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Our Offices & Telephone Lines Are Open Monday – Friday 9am – 5pm – Excluding Bank Holidays.

Telephone Number: 0345 222 4665